- April 10, 2008
- Posted by: admin-jonel
- Category: Jonel Hydraulics news, Tooling
Quick-off-the-mark innovator Jonel Hydraulics recognised by Enerpac
One of New Zealand’s foremost hydraulic service groups has been praised by the international Enerpac extreme force tools organisation as a model of service, followup and professionalism. Jonel Hydraulics Ltd has grown its reputation, resources and skills to be truly world class in its attitudes and expertise, says Enerpac, which operates in more than 30 countries and it the world’s leading producer of extreme force tools.
“Jonel Hydraulics has earned the respect of its growing customer base by combining good old-fashioned service and followup with leading edge technology and training. We don’t entrust our brand lightly to any group and we are pleased to say Jonel Hydraulics has repaid our confidence,” – Enerpac’s Australasian Sales and Marketing Manager Tony Brooks
Jonel Hydraulics is Enerpac’s only authorised Service Agency in the North Island. “We do pride ourselves in being quick off the mark – we have a rule in the service centre that when someone comes in, they must be attended to within 30 seconds,” says Jonel Hydraulics Director Rob Sweet, who, with fellow Director Suren Surendran, has instilled a culture of initiative throughout the company.
“Our company mantra is Service Service Service. Ninety percent of our business comes from repeat customers and word of mouth recommendations, so the message is out there.”
According to RCR Energy Systems Project manager Derek Snow, the availability of this new hydraulic technology resulted in an improvement in accuracy for a recent heavy lift project.
“We ultilised Jonel’s synchronized 4 point lifting system operating 8 jacks to remove a large bolier and when used in conjunction with load cells, the precision and control it gave us for this heavy lift was impressive. From our point of view it’s all about getting it exactly right and being able to accurately pre-load our structure made a difference as we able to control 4 lifting points at the same time and it gave us the control we needed.” – Rob Sweet, Director
“The things that we focus on to stand out from the crowd are rapid turnaround times to meet clients’ operational demands as well as development of specialist in-house technical expertise for top performance.
“With Enerpac, we combine their global expertise with our local experience and support to provide superior tooling solutions. Enerpac are undisputed market leaders in their fields of high pressure, 700 bar, hydraulic technology, an area where they have been a respected brand in Australasia for 50 years. And they are vigorously expanding the brand with new generation safety-oriented, energy saving and labour-saving technologies, including lifting, pumping, fastening and maintenance tools.
“We complement that leadership with more than 25 years experience of our own, which really makes a difference for customers. Our capabilities include cylinder repair, cylinder manufacture, hydraulic tooling repairs and sales, hydraulic repairs, as well as custom design, manufacture and installation. We invest strongly in the skills in our team of 20 staff and management.
“Because of the expertise we have built up, Jonel is increasingly sought out by customers with projects who require custom or specialist applications built with hydraulic tools/cylinders and pumps. Our Enerpac Product Manager actually relishes the challenge of achieving something that is too difficult for others.
“He rolls up his sleeves and climbs into the business with his customers, who really appreciate the commitment. George has made a big impression right across the many different industries for which we work, including construction, civil, marine, aviation, transport and logistics.
We are very conveniently located in East Tamaki, the fastest growing industrial area in New Zealand, with clients stretching from Northland to Southland.
In addition to Enerpac, we handle complementary internationally respected brands such as Klauke, Eaton and Macnaught, which gives us an excellent breadth of expertise and global backing.” Jonel Hydraulics started in 1983, with hydraulic cylinder repair and design and is now one of the largest full-house repair facilities in New Zealand.
The company is proud to be a 100 per cent New Zealand owned and operated, with expert staff knowledge has been built up over many years. Its large and spacious fully equipped workshop is purpose built for hydraulic servicing and manufacture.
Jonel Hydraulics services include workshop and mobile servicing of hydraulic equipment, supply and remanufacture of hydraulic cylinders and other tools, honing, hose repairs and assistance with all aspects of specifying and design of hydraulic systems.